Privacy Policy

Introduction

At ConnectifyBI, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify app. By installing and using our app, you consent to the data practices described in this policy.

1. Information We Collect

When you use ConnectifyBI, we may collect and process the following types of data:

a) Personal Information:

• Name, email address, contact information.
• Billing and shipping addresses.
• Shopify store details (store name, store owner details, store URL).

b) Order & Transaction Data:

• Order history and transaction details.
• Payment-related data (processed via Shopify’s secure payment gateways).

c) Usage & Analytics Data:

• User interactions with the app (e.g., features accessed, pages visited).
• Device and browser information.
• IP address, cookies, and other tracking technologies to enhance your experience.

2. How We Use Your Information

We use the collected data for the following purposes:

• Providing Services: To facilitate app functionality and enhance user experience.
• Order Processing: Ensuring smooth transaction and order management.
• Customer Support: Assisting with inquiries, troubleshooting, and technical support.
• Security & Fraud Prevention: Protecting your account and our platform from fraudulent activities.
• Compliance with Legal Requirements: Adhering to Shopify policies, regulatory laws, and security standards.
• Analytics & Improvements: Understanding user behavior to improve app features and performance.

3. Data Sharing & Disclosure

We do not sell, rent, or trade your personal data. However, we may share data with:

• Service Providers: Third-party vendors who assist with payment processing, cloud hosting, analytics, and support services.
• Legal & Compliance: If required by law, legal authorities, or to protect our rights and users.
• Shopify Integration: Our app operates within Shopify's ecosystem and complies with its privacy policies.

4. Data Security Measures

We implement strict security measures to safeguard your information, including:

• Encryption: Secure encryption for stored and transmitted data.
• Access Controls: Restricting data access to authorized personnel only.
• Regular Audits: Periodic security assessments to prevent vulnerabilities.

However, no digital platform is entirely immune to risks. We recommend using strong passwords and maintaining secure access to your Shopify account.

5. Your Data Rights

As a user, you have the following rights regarding your data:

• Access Your Data: Request a copy of your stored personal information.
• Correct Your Data: Update inaccurate or incomplete details.
• Delete Your Data: Request account deletion and data removal where legally permissible.

To exercise these rights, contact us at support@awebstar.com.sg

6. Data Retention Policy

We retain your data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Once data is no longer required, we securely delete it.

7. Cookies & Tracking Technologies

Our app may use cookies and tracking technologies to improve user experience and analytics. You can manage cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in legal requirements or business operations. Significant updates will be communicated via email or app notifications.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us at:

• Email: support@awebstar.com.sg

Thank you for using ConnectifyBI !